Effective Date: 4/3/2025
At 3D Yeti, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and use our 3D printing services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with us:
a. Personal Information:
-
When you place an order, contact us, or sign up for an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
-
Any other personal data you voluntarily provide to us, such as preferences or communication history.
b. Non-Personal Information:
-
We may collect non-personally identifiable information about your visit to our website, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This information helps us improve the functionality and performance of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To process and fulfill your orders, including sending order confirmations, invoices, and shipping details.
-
To communicate with you regarding your order or inquiry, including customer support or responding to your requests.
-
To improve our services, website, and customer experience.
-
To send you marketing communications (if you opt-in), including promotional offers and updates about our 3D printing services. You can opt-out of these communications at any time.
-
To comply with legal obligations, enforce our terms of service, and protect our business.
3. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once your information is no longer needed, we will securely dispose of or anonymize it.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who assist with processing orders, payments, and shipping. These providers are required to protect your data and use it only for the purposes of fulfilling their services.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order or government inquiry.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but you will be notified if this occurs.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
-
Access your personal information: You can request a copy of the personal information we hold about you.
-
Correct or update your information: If you believe your personal information is inaccurate or incomplete, you can request that we update it.
-
Delete your information: You can request the deletion of your personal information, subject to any legal or contractual obligations we may have.
-
Opt-out of marketing communications: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions in the email or contacting us directly.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your preferences and improve the functionality of the site.
You can control or disable cookies through your browser settings, but please note that some website features may not work properly if cookies are disabled.
8. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any websites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
